Effective Date: September 2026
1. Acceptance of Terms
By accessing this website or using the freight, parcel, and logistics services of OM Freight Carrier ("we," "our," or "us"), you agree to these Terms of Service. If you do not agree, please do not use our website or services. These terms apply to customers, shippers, consignees, and website visitors.
2. Services Description
OM Freight Carrier provides road freight, parcel, and related logistics services connecting cities including Ludhiana, Kanpur, Agra, Amritsar, Jalandhar, Phagwara, Malerkotla, and other destinations we serve from time to time. Service availability, routes, and transit options may vary. Information on this website is for general guidance and does not constitute a binding offer until confirmed by us.
3. Quotes, Bookings, and Payments
Quotes provided through this website or by phone are estimates based on the information you supply and may change after verification of weight, dimensions, commodity, and destination. Bookings are confirmed only when accepted by OM Freight Carrier. Applicable freight charges, GST, and other lawful fees must be paid as agreed. We reserve the right to refuse or cancel a booking that cannot be safely or lawfully fulfilled.
4. Shipper Responsibilities
You are responsible for providing accurate consignor, consignee, and shipment information; packing goods securely and suitably for road transport; disclosing the nature of goods; and ensuring consignments do not include prohibited, hazardous, illegal, or restricted items under applicable law. Incorrect declarations, inadequate packaging, or prohibited goods may result in delay, refusal, additional charges, or liability for loss or damage.
5. Liability and Limitations
We take reasonable care in handling consignments. Except where required otherwise by applicable law, our liability for loss, damage, or delay is limited to the extent customary for road freight and parcel services and as may be stated on the consignment note, booking confirmation, or separate written agreement. We are not liable for consequential, indirect, or special damages, including lost profits or business interruption. Declared value, insurance, or special coverage—if offered—must be arranged expressly in advance. Nothing in these terms excludes liability that cannot be limited under Indian law. This section is a general summary and is not legal advice.
6. Delivery Timelines and Force Majeure
Transit times are estimates only and are not guaranteed unless expressly agreed in writing. We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, extreme weather, accidents, strikes, road closures, government actions, network congestion, or acts of third parties.
7. Claims and Complaints
Claims for loss or damage should be reported promptly, preferably in writing, with booking or consignment references, photographs where available, and supporting documents. We will review claims in good faith according to our procedures and applicable law. Time limits for claims may apply; please contact us as soon as you become aware of an issue.
8. Intellectual Property
All content on this website—including text, branding, logos (including the ॐ mark as used here), graphics, and design—is owned by or licensed to OM Freight Carrier and is protected by applicable intellectual property laws. You may not copy, modify, or redistribute site content for commercial purposes without our prior written consent.
9. Prohibited Uses of Website
You agree not to misuse this website, including by attempting unauthorized access, introducing malware, scraping content in a manner that harms our systems, submitting false booking or contact information, or using the site for unlawful purposes.
10. Indemnification
You agree to indemnify and hold harmless OM Freight Carrier and its staff from claims, losses, and expenses arising from your breach of these terms, inaccurate shipment information, prohibited goods, inadequate packaging, or misuse of our website or services, to the extent permitted by law.
11. Termination
We may refuse service, cancel bookings, or restrict access to this website if you violate these terms, provide false information, or engage in conduct that risks safety, legality, or our operations. Provisions that by nature should survive (including liability limitations, indemnity, and governing law) will continue after termination.
12. Changes to Terms
We may update these Terms of Service from time to time. The revised terms will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
13. Contact
For questions about these Terms of Service or our services, contact:
OM Freight Carrier
Email: omfreightldh@gmail.com
Phone: 80913-90913 / 0161-2606273 / 62801-92425
GSTIN: 03EWIPS0250Q1Z5
Location: Ludhiana, Punjab, India
Serving: Ludhiana, Kanpur, Agra, Amritsar, Jalandhar, Phagwara, Malerkotla (and connected routes)
14. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.